Sales Lead Generation: To Learn, You Need to Fail. Let’s Celebrate Failure!
Read it at http://hbr.org/2011/04/why-leaders-dont-learn-from-success/ar/1 or click the image.
The authors say “Success can breed failure by hindering learning.”
When we are successful we make three mistakes:
- Fundamental attribution error – Assigning the wrong cause (like how smart we are) rather than the real reason for success.
- Overconfidence bias – Success leads to self-assurance. They think “We can do no wrong.”
- Failure to ask why – Don’t see the need to ask the tough questions needed.
Those three errors keep executives from looking in the mirror for answers. They may look and think “Boy, we’re good.” or “Launching that product was brilliant!” or even “Things look good for the rest of the year.” Problem is, they are not that good, the reason for their success was something other than that product, and lots can change in a short amount of time.
This article is filled with examples and a lot of information on the fundamental problem. I suggest all CEOs and Board Members read it.